K-ommunication: Getting the message across

K-ommunication: Getting the message across

Workshop Date: 04-02-2020
Instructor: Spyros Kottoris
Location: 26 Akti Poseidonos – Piraeus
Duration: 09.00 – 16.00
Workshop Cost: €280/per participant

 

Category:

Description

This one-day workshop is designed to support and equip leaders and staff, on ship and ashore, with the core skills and commitment to perform at the highest levels, essential for efficient and effective operations and that best promote safety, security, the protection of the environment and further reduce incident rates.

Effective communication is required to be successful in a risk- and time-sensitive environment. This workshop will provide professionals with important communication skills to effectively converse with their stakeholders to build relationships and accomplish their objectives. Participants will develop skills in giving and receiving communication clearly, precisely and in a convincing way to groups and individuals at all levels. Elements for accomplishing effective communication and are required in today’s ship and ashore professionals are active listening, positive language, empathy and constructive feedback.

Who should attend the workshop: Shipboard Officers, Operational Ship Managers & Superintendents, HSQE & Vetting Managers, Instructors, and everyone who serves the Greek Maritime Cluster and is interested in developing key soft skills for both personal and professional development

Methodology:

This program will include interactive games, teamwork, role plays and case studies so that participants can identify their communication style, develop their self-awareness and learn how to develop and manage their teams to bring results.

After completing this training, participants will be able to:

  • Communicate effectively and deal with difficult people and situations.
  • Search for ways to overcome communication and cultural barriers.
  • Recognize the team’s strengths and give the feedback they need to succeed.
  • Give clear and concise briefings and updates at appropriate times.
  • Use open questions and observe others to confirm their understanding.
  • Communicate with empathy and active listening.
  • Influence and communicate in a way that elicits appropriate action from others.

 Content Analysis

  • How to communicate effectively
  • Overcoming communication barriers
  • Identify your communication style
  • Developing your active listening
  • Communicate with positivity
  • How to engage people through open questions
  • Using empathy in the workplace
  • Basic NLP tools & Body Language
  • How to give and receive constructive feedback
  • How to bring change through feedback

Instructor: Spyros Kottoris

Spyros Kottoris BSc, AdvDip, MBA, Med

Learning & Development Manager|Certified Trainer & Executive Coach

His passion is to support and motivate people to reach self-awareness, recognize their values and develop skills that will lead them to personal and professional success, achieving personal and corporate goals, through interactive training, coaching and/or mentoring. He is an Economist, an Executive and Career Coach and a Certified Learning Professional with over 12 years of training experience.

He specializes in the fields of Communication, Leadership, Negotiation, Coaching skills and Train the Trainer training and also Entrepreneurship, Management and Finance using blended interactive learning methods. He has also worked as a Learning Consultant, a Lecturer in English Universities and a Trainer on Lifelong Learning Programs and Workshops. Spyros has 19 years of practical professional experience in multinational Groups of Companies and Banks and has taught for demanding clients in the Maritime industry, Construction industry, the Telecom industry, Information Technology, Banking, Energy, Insurance and others in Europe (Germany, Greece, Bulgaria) and the Middle East such as the UAE.

His academic background includes his bachelor’s degree in Maritime and Transport Studies, his MBA of the University of Kentucky USA, an Advanced Diploma in Personal and Executive Coaching of Kingstown College (ICF and EMCC certified) and a Master’s degree in Adult Education (MEd) of the Open University of Greece. His certifications and publications reinforce and enhance his scientific and professional track record.

WE OFFER FLEXIBILITY ON COURSES SCHEDULE AND WE CAN ACCOMMODATE YOUR NEEDS

For additional information, please contact us directly at:
Tel. 210 9530680 Ext. 201 & 205
Email: training@kclgroup.gr | Web: www.kclgroup.gr
Technical courses are offered as required by TMSA 3 elements 2,4,7,10,14

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