5 Communication Skills For Maritime Professionals
In the maritime industry, being able to communicate effectively and preventing intercultural misunderstandings can be a matter of life and death. Considering that this industry is extremely global with people from different parts of the world working together. For maritime professionals, there are three important aspects when at sea – avoiding conflicts, staying motivated and improving work processes.
Moreover, quite often seafarers have to deal with issues such as ego clashes, language and culture barriers, monotony, homesickness, mental and physical stress among several others. As a consequence, effective functioning of the team through good communication and leadership is very important for the smooth implementation of teamwork.
The above is illustrated by the following skills, which are absolutely necessary for successful communication in maritime workplace environment:
1. Active listening skills, that means paying close attention to who you’re communicating with by engaging with them, asking questions and rephrasing.
2. Effective communication skills, that means using the right way to share the right information to right people the right time.
3. Non-verbal communication skills, such as body language, facial expressions and eye contact
4. Critical thinking skills, that means it is important to master one’s cognitive biases (systematic error in our thinking capability which affects our decisions and judgements).
5. Emotional intelligence, namely, the ability to recognize emotions in ourselves and others
Summarizing, when critical decisions have to be made quickly to enhance or improve shipboard safety, good communication between all involved in the maritime chain is essential.
By checking out our wide selection of online courses that are based on effective communication for maritime professionals, you can choose between Shipboard Safety Officer, Bridge Resource Management and Teamwork and Engine Room Resource Management and Teamwork!